This Refund and Returns Policy governs the conditions under which refunds may be requested or granted for services provided by BrigitteInspecté. By purchasing any service, the client confirms that they have read, understood, and agreed to the terms outlined below.

BrigitteInspecté provides exclusively digital, analytical, consulting, and strategic services delivered online. Due to the nature of these services, refunds are subject to specific conditions and limitations as described in this policy.

Refunds may be considered only in the following circumstances:

• If the service has not yet been started and no preparatory work, analysis, research, data collection, or internal allocation of resources has occurred, the client may request a refund within 24 hours of purchase. Approval of such a request remains at the sole discretion of BrigitteInspecté.

• If BrigitteInspecté is unable to deliver the purchased service due to internal operational issues that cannot be resolved within a reasonable timeframe, the client may be eligible for a full or partial refund depending on the stage of service preparation.

• If the service delivered materially deviates from the scope explicitly described at the time of purchase and such deviation is documented, verifiable, and confirmed by BrigitteInspecté, a partial refund or corrective delivery may be considered.

Refunds will not be granted under the following circumstances:

• If the service has already commenced, including but not limited to research, analysis, market review, internal evaluation, preparation of reports, drafting of documents, or strategic assessment, as these activities involve non-recoverable intellectual labor.

• If the client changes their mind, no longer requires the service, experiences internal business changes, budget adjustments, or strategic shifts after the service has started.

• If dissatisfaction is based on subjective expectations, preferences, or interpretations rather than demonstrable failure to deliver the agreed scope.

• If the client disagrees with analytical conclusions, strategic insights, or professional assessments provided as part of the service. Analytical and consulting services do not guarantee specific business outcomes.

• If delays or limitations arise due to incomplete, inaccurate, or delayed information provided by the client.

• If the service outcome does not result in increased revenue, visibility, market share, or other performance metrics, as BrigitteInspecté does not guarantee business results.

• If the client fails to participate in required communication, approvals, or feedback processes within reasonable timeframes.

Once a service has been fully delivered, including the submission of reports, analyses, or strategic documents, no refunds will be issued under any circumstances.

In cases where a refund is approved, BrigitteInspecté reserves the right to issue a partial refund proportional to the work completed at the time of the request. Any preparatory, analytical, or consulting work already performed will be deducted from the refundable amount.

All refund requests must be submitted in writing through the official contact channels provided on the website. Requests must include the client’s full name, service purchased, date of purchase, and a clear explanation of the reason for the refund request. BrigitteInspecté reserves the right to request additional information or clarification before making a decision.

Refund requests are reviewed on a case-by-case basis. Submission of a request does not guarantee approval. Decisions made by BrigitteInspecté regarding refunds are final.

This policy applies to all services unless otherwise stated in a separate written agreement. BrigitteInspecté reserves the right to update or modify this Refund and Returns Policy at any time without prior notice. Continued use of the services constitutes acceptance of the current version of this policy.